Payment Methods

What we accept

Method	Notes
Revolut	Manual transfer, order number as the reference
Bank Transfer	Manual transfer to our bank account
IBAN	International transfer, order number as the reference
Crypto — USDT, BTC, ETH and others	Hosted crypto checkout, settled on confirmation

Verified trade accounts can also arrange invoicing on agreed payment terms. Ask the trade desk when requesting your quote.

Your card details never touch this site

Payments are processed by a PCI-DSS compliant payment provider. Card details are entered into the provider's own secure fields and sent directly to them — they are never transmitted to, processed by, or stored on our servers. We receive only a confirmation that payment succeeded, plus the card type and last four digits for reconciliation.

All pages on this site are served over HTTPS with a valid TLS certificate.

3-D Secure

Card payments are protected by 3-D Secure (Visa Secure, Mastercard Identity Check, American Express SafeKey). Your bank may ask you to confirm the payment in its app or by one-time passcode. This is a standard fraud check and is required under UK Strong Customer Authentication rules.

When you are charged

Payment is authorised when you place your order and taken at the point of order. If we cannot fulfil your order, we cancel the payment or refund it in full — see our Terms & Conditions.

Currency and VAT

All prices are in pounds sterling (GBP) and include UK VAT at the prevailing rate where applicable. A VAT invoice is available on request for business customers — email support@whipsupplyhub.com with your order number.

If your card is issued outside the UK, your bank may apply a currency conversion or foreign transaction fee. That fee is set by your bank, not by us.

Refunds

Refunds are returned to the original payment method. We process them within 14 days of receiving a return; your bank may take a few additional working days to show the credit. See Returns & Refunds.

Failed payments

If a payment is declined, check the card details and billing address, and that your bank has not blocked the transaction. Banks sometimes flag first-time purchases from a new merchant. If it still fails, try another method or contact us and we will help.

Fraud prevention

We and our payment provider carry out automated fraud checks. We may ask for additional verification before dispatching high-value or unusual orders, and we may cancel and refund orders we believe to be fraudulent.